The WCF Journey


Amidst the COVID-19 crisis, lockdowns made on-ground volunteering difficult. Fueled by its resilience and ability to adapt, WCF leveraged the digital medium to continue driving high-impact outcomes. The CyberSmart Portal was launched nation-wide to seed cybersafe behavior among children. The MakeMyCareer@WCF program for providing industry-relevant training was re-designed and shifted online. Youths across India and South Africa benefitted from the training.


As part of the e-mentoring program, 1254 children from across 22 schools in India were taught e-mailing skills. Library program’s outreach was further strengthened with the addition of 5 static libraries in Mumbai impacting 3423 beneficiaries and 2 mobile vans in Gurgaon and Bengaluru. WNS’ locations Spain and Turkey rolled-out their first WCF programs.


E-Mentoring program is expanded to include 15 schools in India, reaching 783+ children from Grades 8 and 9. MakeMyCareer@WCF program re-launched in three Indian cities - Pune, Gurgaon and Chennai. 55 graduate students trained in core Business Process Management capabilities and are successful in securing jobs.


Community knowledge center is set up to reach 5,000 children from 20 schools. Seven mini science centers are set up in rural schools. Launch of self-defense programs for 3,000 girl children. WCF activities initiated in China with the launch of ‘Learn English’ program. Number of beneficiaries reach ~103,000 across the globe.


Eight mobile libraries set up across India. 168 schools are provided with digital learning centers and internet. Digital treasure website launched.


MakeMyCareer@WCF - a mentorship initiative - introduced in Chennai, India. Live conference chats between customers and WCF-supported children organized.


Reading program expanded through mobile library in Mumbai, India. Digital technology adoption.


Launch of programs in the U.S., the U.K., Sri Lanka, Costa Rica and Romania.


Programs initiated: Computer literacy, remedial education, reading programs. Aesthetic transformation of classrooms in 35 schools for 22,000 beneficiaries. Volunteer enrollment begins.


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Education is unanimously chosen as focus area. WNS Cares Foundation (WCF) is born. WCF is inspired by the need for a more structured and focused approach to CSR.


WNS Cares is launched.